Straus has built a reputation as one of the most successful health care and real estate developers in the Northeast. Through CareOnewhich Mr.
Communication in Health Care: Considerations and strategies for successful consumer and team Health care communication Hypothesis8 1: Abstract The ability to communicate information and Health care communication effectively is increasingly recognized as critical to the success of the healthcare system.
Effective communication is required not only for successful interactions between individuals and their health care providers but also between health care providers themselves. As research and best practice initiatives continue to grow, the need for researchers to effectively communicate with these groups is also important.
These challenges are further exacerbated by health care professionals who may lack the ability to communicate effectively across professions. The health care system and science communication overall can be made more accessible to individuals using a range of strategies including critically reflecting on assumptions.
In this article, several root causes of difficulty in communication will be discussed, and practical suggestions given to enable more effective communication of ideas between individuals with differing backgrounds in the health care system.
For those working in health care and the sciences, an awareness of how best to enable effective communication presents important opportunities for the future. Introduction The ability to communicate ideas effectively is increasingly recognized as critical to the success of the healthcare system.
Effective communication is required not only for successful interactions between individuals and their health care providers 1 but also between health care providers themselves.
This article will explore some of the unique characteristics of communication both with consumers and between health care professionals. Many points in the health care system require effective knowledge transfer between health care providers and consumers.
Every day, individuals make decisions about health promotion and lifestyle that affect their overall well-being: Consumers must also make decisions about different types of preventive care such as vaccinations and visits to the doctor.
They must make sense of health and science reports they read in the media e. Vitamin D preventing multiple sclerosis? Effective transfer of knowledge also needs to occur between providers themselves in order to enable best outcomes for consumers.
Those who enter the formal health care system as patients must make even more decisions within a complex system that can be difficult for individuals to navigate 2.
Within hospitals, they may be challenged to communicate with a large number of health care professionals and have to make difficult treatment decisions. The issue is compounded by shorter lengths of stay and increasing incidence of chronic disease and multiple disorders requiring consumers to manage their own care at home, often with minimal support from health care providers.
The need for health care professionals and researchers to effectively communicate with consumers will only grow in its urgency. Those managing their own care need effective health information and education to know how to do so 4.
For example, managing diet, checking blood pressure and managing insulin may be among health related tasks needing to be performed daily within the home setting. Low Health Literacy More than half of Canadians have difficulty understanding and using health information 6.
Sixty percent have low levels of health literacy, defined as the skills required to access and use health information to make vital health care decisions and maintain basic health 6. Canadians with the lowest health-literacy skills were found to be more than 2.
This is a major concern as those with low health literacy are less likely to understand oral and written information such as appointment reminder cardsmedical terminology e. There is little data on the estimated cost in Canada, but the astronomical cost faced in the US is an indicator of the potential burden that low health literacy can place on the Canadian system.
Health literacy is related to functional literacy, which is also a concern in Canada. Almost half of Canadians have low functional literacy, the reading and writing skills needed to cope with the demands of everyday life.
Forty-two percent of adult Canadians aged 16 to 65 scored at the two lowest levels of literacy 9. Those over 65 years performed significantly lower, as did immigrants to Canada. However, even those with average literacy may face difficulties when encountering unfamiliar types of material or texts 2or information requiring problem-solving or interpretation, such as instructions on missed birth control pills It is therefore important to use best practice communication strategies to address these challenges.
Cultural Diversity In a culturally diverse society, challenges to health and functional literacy are only exacerbated. Barriers to accessing information are widely reported among minority groups, often resulting in less participation in health promotion and inefficient utilization of the health care system Not surprisingly, educational resources also often fall short of reaching people from cultural minorities 11 ; for example, information on diet and nutrition is often reflective of a Western diet and does not include staples from other cultures, such as tortillas.
Colors, as another example, can also play a role on how people of different cultures respond to information if it conveys certain meaning to them.
For instance, in many western cultures, red is used as a symbol for caution or stopping, as in stop signs and traffic signals. In some Eastern cultures, red is a sign of prosperity and happiness, often worn by brides in weddings.
In a health care context, red used as a warning symbol may be overlooked by those who are not accustomed to the Western symbolism of the color.Athena Health Care System is a Connecticut-based management company established in Throughout New England, Athena Health Care System is known as a leader in providing quality health care services and is recognized as one of the region's largest managers of skilled nursing facilities located in Connecticut, Massachusetts and Rhode Island.
Choice Health Care of Dayton, Ohio is a leading provider of community based, personalized home health care and education for patients/clients and their families. Skills for Health provides workforce and organisational development solutions to the whole UK Healthcare sector, ensuring better skills, better jobs and better health.
Health care or healthcare is the maintenance or improvement of health via the prevention, diagnosis, and treatment of disease, illness, injury, and other physical and mental impairments in human beings.
Healthcare is delivered by health professionals (providers or practitioners) in allied health fields. Physicians and physician associates are a part of these health . Exclusive to Occupational Medicine Midtown Occupational Health Services is a walk in injury care clinic exclusive to occupational medicine.
For over 35 years we have provided a customized approach to restoring health and reducing costs while maximizing productivity. Athena Health Care System is a Connecticut-based management company established in Throughout New England, Athena Health Care System is known as a leader in providing quality health care services and is recognized as one of the region's largest managers of skilled nursing facilities located in Connecticut, Massachusetts and .