You need to relate to your own work and organisation and show evidence alongside this. Understand the purpose of planning communication 1. The benefits of knowing the purpose of communication is so that you can improve your communication skills.
This skill is then used to help others learn what you know and can help when you need to explain something to someone. It can also help in day to day operations in and also out of work for example solving problems, listening and discovering obstacles.
By knowing the purpose of the communication, you will be able to put across the information that is desired instead of giving information that could be misleading.
The reason for knowing the audience to whom communications are presented is so you know the most effective way to put across your message.
For example you may be able to be a bit more informal with some audiences than others. The purpose of knowing the intended outcomes of communications is so you will be able to satisfy the other person with the needed information.
It also helps you to plan the way to present your communication. Another purpose of knowing the outcomes is you will know exactly what message to put across and not information that is not needed. Different methods of communication can be verbally such as over the phone or face to face.
This can be used formally and informally in the workplace and also personally. In the workplace you can verbally organise a meeting or to put across information to colleagues. Non-verbal communication such as letters, emails and memos can be used formally to external customers and also less formally within the organisation.
Other methods of communication could be through facial expressions, gestures and sign language which are used all the time to express how a person is feeling.
Informal communications could be through internal emails, leaving notes or post-its, or an unplanned meeting. Formal communications normally fit a structure or procedure in the organisation and recorded through minutes or an email to re-cap the conversations.
Understand how to communicate in writing 1. Sources of information that may be used when preparing written communications can be separated and classed as primary and secondary information. Primary sources of information are things that have been seen or heard directly by a person.
Primary sources of information could be through the form of letters, newsletters, surveys, diaries, or records.
Any primary sourced information is true and has not undergone any changes. Secondary sources however, is anything that can be or has been interpreted and analysed and is through someone else.
The communication principles for using electronic forms of written communication in a business environment are that it is a lot more environmentally friendly as you do not have to use up paper. It also saves time if you are writing letters or reports as you do not have to start over if a mistake is made.
An advantage of using electronic forms of communication is that it can be used at any time and is not restricted and can increase communication between customers and the organisation.
Electronic forms of communication can be more accurate and presented fit for purpose.
|Unit 1 – Communicate in a business environment | Alisha Rogerson - regardbouddhiste.com||Alisha Rogerson Unit 1 — Communicate in a business environment 1. Communication internally can be less formal — due to familiarity between members of a team — if between colleagues.|
|Check Your Knowledge answers||Habbershaw Ellen-Paige Habbershaw Unit 1 - Communicate in a Business Environment Learning outcome 1- Understand business communication models, systems and processes Analyse the communication needs of internal and external stakeholders Communication within a business is always purposeful; whether it is to inform, to persuade or to request action. It is a process that must be understood by both the sender and receiver of the message in order to be successful.|
|Unit 1 -Communicate in a Business Environment | Ellen-Paige Habbershaw - regardbouddhiste.com||
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|Q Communicate in a business environment||
Password can also be created on electronic files keeping them safe, however a paper based backup could be created and stored in a filing cabinet or folder. Communication using electronic forms can be passed through email, internet websites such as blog or through scanning or faxing.
Different styles and tones of language and situation when they may be used for written communications could be: Colloquial language is used in informal setting such as day to day conversation or informal emails between colleagues Formal language is used in business communications.
It is used for professional intentions and is well presented and uses full English. It should be presented properly and have proper syntax and good vocabulary. Informal language can be used between colleagues or in a relaxed setting. It could be used when passing a message or leaving a note for someone or informing them of some information that they may need to be aware of.
Reasons for selecting and using language that suits the purpose of written communication are that the message is clearly presented and put across.
It has to be to the point and understandable to the audience. You should use the correct language depending on what subject is being conveyed, for example a complaint, grievance or minutes. When organising, structuring and presenting written information you need to make sure it is presented in a way that is understandable and to the needs of the audience.
Information should be given in the correct order so that it does not create confusion or errors. While presenting, you should bear in mind the font and size of the text so that it is readable to those who may have learning difficulties such as dyslexia.
It may be a good idea to break down the information so that it clearly understood:Communicate in a business environment. Unit Outcome One: Understand the purpose of planning communication. Explain the benefits of knowing the purpose of communication. Communication is used to be able to understand.
Communication is used every day by everyone, be it verbally, physically or in writing, Communication is used in the work /5(1). For example, on the Communicate in a Business Environment unit, your ‘Outcome 1’ says ‘Understand the purpose of planning communication’.
But on the one I’m doing, the Outcome 1 says ‘Understand business communication models, systems and processes.’ and all of . Feb 28, · Outcome 1: Understand the purpose of planning communication. 1. The benefits of knowing the purpose of communication is so that you can improve your communication skills.
This skill is then used to help others learn what you know and can help . Question: Unit Communicate in a Business Environment NVQ Business & Administration Level 3 What are the purpose and benefits or working with other people to achieve agreed goals and objectives.
Describe situations in which supervision of others can achieve positive outcomes Explain the purpose and benefits of different methods of communication with and within teams, and when to use . Explain the communication principles for using electronic forms of written communication in a business environment Explain different styles and tones of language and situations when they may be used for written communications.
Unit Title: Communicate in a business environment OCR unit number Sector unit number K// Level: 3 Credit value: 3 Guided learning hours: 14 Unit purpose and aim This unit is about being able to select and use information and different styles of communication, in order to communicate clearly, accurately and effectively, in writing and.